Your Privacy Matters to 35bd6

1. Data We Collect

35bd6 collects personal data through several channels — directly from you during registration and account management, automatically through your use of the platform, and, in limited circumstances, from trusted third-party verification partners. The categories of personal data we collect are described below.

1.1 Data You Provide Directly

When you register an account or interact with the 35bd6 platform, you provide us with personal data including but not limited to:

• Identity data: Full legal name, date of birth, gender, and nationality as stated on your Bangladesh National Identity Card (NID) or passport.
• Contact data: Email address, mobile phone number, and residential address within Bangladesh (including division, district, and thana).
• Financial data: Mobile money account numbers (bKash, Nagad, Rocket, Upay), bank account details (Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank), and card details (Visa, Mastercard) used for deposits and withdrawals in Bangladeshi Taka.
• Account data: Your chosen username, encrypted password, security questions, and communication preferences.
• Verification data: Copies of identity documents (NID, passport), proof of address documents, and source-of-funds documentation provided during Know Your Customer (KYC) verification.
• Support communications: The content of any messages, emails, or live chat conversations you have with the 35bd6 support team.

1.2 Data Collected Automatically

When you use the 35bd6 platform, we automatically collect certain technical and behavioural data through cookies, server logs, and analytics tools:

Data Type	Examples	Purpose
Device & Technical Data	IP address, device type, operating system, browser type and version	Platform security, fraud detection, compatibility
Usage Data	Pages visited, games played, bets placed, session duration, click paths	Service improvement, personalisation, responsible gaming monitoring
Transaction Data	Deposit amounts, withdrawal requests, bet history, win/loss records	Account management, AML compliance, dispute resolution
Location Data	Country and city inferred from IP address	Geo-compliance, service localisation for Bangladesh
Cookie Data	Session tokens, preference cookies, analytics identifiers	Session management, analytics, optional personalisation

1.3 Data from Third Parties

In limited circumstances, 35bd6 may receive personal data about you from third parties. This includes identity verification data from our KYC service providers, fraud and AML screening data from risk management partners, and payment verification data from mobile money operators (bKash, Nagad, Rocket) and banking partners. All third-party data processors engaged by 35bd6 are bound by contractual data protection obligations consistent with this Privacy Policy.

2. How We Use Your Data

35bd6 processes your personal data only for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purposes for which it was originally collected. The primary purposes for which we process personal data are:

• Account creation and management: To register your account, verify your identity, maintain your profile, and manage your login credentials securely.
• Service delivery: To provide access to all 35bd6 features including cricket betting, live casino games (Evolution Gaming, Ezugi, Pragmatic Play, NetEnt, Microgaming, Spribe), slots, and instant withdrawal services in BDT.
• Payment processing: To facilitate deposits and withdrawals via bKash, Nagad, Rocket, Upay, and banking partners, and to maintain accurate financial records of all transactions.
• Legal and regulatory compliance: To comply with anti-money laundering (AML) requirements, age verification obligations (18+ only), and applicable data protection laws. Certain processing is legally mandatory and cannot be opted out of.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, account takeover, bonus abuse, and other prohibited conduct on the platform.
• Responsible gaming: To monitor gaming behaviour patterns, implement deposit limits and self-exclusion tools, and fulfil our duty of care to players who may be at risk of problem gambling.
• Customer support: To respond to your support queries, process complaints, and maintain records of our communications for quality assurance and dispute resolution.
• Marketing communications (with consent): To send you promotional offers, bonus notifications, and seasonal promotions (including BPL cricket specials, Eid offers, and Pohela Boishakh promotions) where you have explicitly opted in to receive such communications. You may withdraw consent at any time.
• Platform improvement: To analyse usage patterns, test new features, and improve the overall performance and user experience of the 35bd6 platform for our Bangladeshi player base.

3. Data Sharing and Disclosure

35bd6 does not sell, rent, or trade your personal data to any third party for their own commercial purposes. We share personal data only in the following limited circumstances, and only to the extent necessary for the stated purpose:

3.1 Service Providers and Data Processors

We engage carefully selected third-party service providers who process personal data on our behalf and under our instructions. These include:

• Identity verification providers: KYC and age verification services that confirm the identity and age of players as required by our 18+ policy.
• Payment processors: Mobile money operators (bKash, Nagad, Rocket, Upay) and banking partners that facilitate BDT transactions on the platform.
• Game technology providers: Casino game studios (Evolution Gaming, Ezugi, Pragmatic Play, NetEnt, Microgaming, Spribe) who process game session data to deliver their games within the 35bd6 Casino lobby.
• Fraud and AML screening partners: Risk management services that help 35bd6 detect and prevent money laundering, fraud, and other prohibited activity.
• Cloud infrastructure providers: Data hosting and cloud services that store and process platform data in secure server environments.
• Analytics providers: Platform analytics tools that help us understand aggregated usage patterns and improve the player experience.

All service providers are contractually required to process your data only as instructed by 35bd6, to implement appropriate technical and organisational security measures, and not to use your data for any purpose beyond the scope of their engagement.

3.2 Legal Disclosures

35bd6 may disclose personal data to governmental authorities, law enforcement agencies, courts, or regulatory bodies where we are legally required to do so — for example, in response to a valid court order, a statutory AML reporting obligation, or a formal request from a Bangladeshi law enforcement authority. In such cases, we will disclose only the minimum data necessary to comply with the legal requirement.

3.3 Business Transfers

In the event that 35bd6 undergoes a merger, acquisition, or sale of all or substantially all of its assets, your personal data may be transferred to the successor entity as part of that transaction. You will be notified of any such transfer via the email address registered to your account, and the successor entity will be required to honour the commitments set out in this Privacy Policy.

4. Cookies and Tracking Technologies

35bd6 uses cookies and similar tracking technologies (including local storage objects and session tokens) to operate the platform, maintain your login session, remember your preferences, and analyse how the platform is used. Below is a summary of the types of cookies we use:

Cookie Type	Purpose	Duration	Required?
Strictly Necessary	Session management, 35bd6 login authentication, security tokens, load balancing	Session / up to 24 hours	Yes — cannot be disabled
Functional	Language preferences, display settings, game lobby layout preferences	Up to 12 months	Optional
Analytics	Aggregated usage statistics, page performance, feature engagement tracking	Up to 13 months	Optional (consent required)
Responsible Gaming	Session duration tracking for player protection tools and time-out features	Session / persistent per settings	Yes — required for player protection

You can manage your cookie preferences through the cookie settings panel on the platform. Please note that disabling strictly necessary cookies will prevent the platform from functioning correctly and will prevent you from completing your 35bd6 login. Disabling analytics or functional cookies may affect your experience but will not prevent access to core platform features.

5. Data Retention

35bd6 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by law. The following retention periods apply:

• Account data (active accounts): Retained for the duration of your active relationship with 35bd6, plus a minimum of five years following account closure.
• Financial transaction records: Retained for a minimum of five years from the date of the transaction, in accordance with AML and financial record-keeping obligations.
• KYC and identity verification documents: Retained for a minimum of five years following account closure or the completion of the business relationship.
• Support communications: Retained for two years from the date of the relevant interaction, or longer where the communication relates to an ongoing dispute or investigation.
• Analytics and usage data: Aggregated or anonymised analytics data may be retained indefinitely. Individual usage logs are retained for up to 13 months.
• Marketing consent records: Records of your consent to receive marketing communications are retained for the duration of your account and for two years following consent withdrawal.

When personal data is no longer required, 35bd6 will securely delete or anonymise it in a manner that prevents reconstruction or identification. Backup copies of deleted data may persist for a limited period due to our system backup schedules but will not be actively processed.

6. Data Security Measures

35bd6 implements a layered approach to data security, combining technical, organisational, and procedural controls to protect your personal data against unauthorised access, loss, destruction, or disclosure. Our security measures include:

• Transport Layer Security (TLS): All data transmitted between your device and 35bd6 is encrypted using current TLS standards. The padlock icon in your browser confirms that your connection is secure at all times during your 35bd6 login session and gameplay.
• Data encryption at rest: Sensitive personal data — including payment details, identity documents, and KYC records — is encrypted at rest using AES-256 encryption within our server infrastructure.
• Access controls: Access to personal data is restricted on a strictly need-to-know basis. 35bd6 staff are granted access only to the data categories necessary to perform their specific job function. All access is logged and subject to regular audit.
• Password security: Account passwords are stored as salted cryptographic hashes. 35bd6 does not store or have access to your plaintext password at any time.
• Intrusion detection: Our platform infrastructure is monitored 24/7 by automated intrusion detection systems that flag anomalous activity for immediate investigation by our security team.
• Vulnerability management: 35bd6 conducts regular security assessments and penetration tests to identify and remediate vulnerabilities before they can be exploited.

7. Your Data Rights

As a player on the 35bd6 platform, you hold the following rights in respect of your personal data. To exercise any of these rights, please contact our support team at [email protected] with the subject line "Data Rights Request". We will respond to all verified requests within 30 days at no charge for standard requests.

8. Contact and Complaints

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 35bd6 handles your personal data, please contact our support team using the details below. We are committed to resolving all privacy-related enquiries promptly and transparently.

8.1 Data Enquiries

For all data rights requests, privacy questions, and general data protection enquiries, please contact the 35bd6 support team at [email protected] with the subject line "Privacy Enquiry" or "Data Rights Request". Our English-language support team is available 24 hours a day, 7 days a week, with average response times under five minutes during Bangladesh Standard Time (BST, UTC+6) peak hours of 9am to 11pm.

8.2 Complaints Procedure

If you are not satisfied with 35bd6's response to a privacy-related complaint or data rights request, you are entitled to escalate your complaint. In the first instance, please allow 35bd6 a reasonable opportunity to resolve the matter by contacting [email protected] and requesting that your complaint be escalated to a senior member of the support team. We aim to resolve all escalated privacy complaints within 14 calendar days of escalation.

8.3 Policy Updates

35bd6 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable legal requirements, or the features and services available on the platform. When material changes are made, we will notify registered players via the email address on their account before the updated policy takes effect. The effective date displayed at the top of this page will be updated accordingly. Continued use of the 35bd6 platform after the effective date of any update constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed of how your data is protected.